Quotation & FAQ

Request a Quotation

At ACL ENGINEERING TECH SOLUTIONS, we make it easy to request pricing and availability for our range of industrial pumps, valves, and process equipment.

To help us prepare an accurate quotation, please provide as much information as possible about the equipment you require.

You may include:

  • Product name

  • Manufacturer or brand

  • Model number

  • Part number

  • Required quantity

  • Technical specifications

  • Flow rate

  • Pressure or head

  • Operating temperature

  • Fluid or process media

  • Material requirements

  • Connection size and type

  • Motor or electrical requirements

  • Delivery location

  • Required delivery date

  • Datasheets, drawings, or photos

If you are looking for a replacement product and do not know the exact model, you can send us a photo of the equipment nameplate or any available technical information.

Our team will review your request and provide a quotation based on the information supplied.

What Our Quotation May Include

Depending on the request, our quotation may include:

  • Product description

  • Model or part number

  • Quantity

  • Unit price

  • Total price

  • Availability

  • Estimated lead time

  • Shipping or freight charges

  • Payment terms

  • Quotation validity

  • Technical notes

  • Applicable warranty information

For special-order or custom equipment, additional technical review may be required before a final quotation can be issued.

Frequently Asked Questions

What products does ACL ENGINEERING TECH SOLUTIONS supply?

ACL ENGINEERING TECH SOLUTIONS supplies a range of industrial equipment including pumps, valves, process equipment, replacement parts, and related industrial components.

How can I request a quotation?

You can contact us through our website, email, or quotation request form.

Please provide the product name, model number, required quantity, technical specifications, and delivery location where possible.

Can you help me if I do not know the exact model number?

Yes. Send us the available information, including photos, nameplate details, dimensions, operating conditions, or an existing datasheet.

Our team can review the information and assist in identifying a suitable product.

Can OMRON TECH provide replacement equipment?

Yes. We can assist with identifying suitable replacements or alternatives for pumps, valves, and other process equipment.

The more technical information you provide about the existing equipment, the easier it is for us to review the requirement.

Do you supply special-order products?

Yes. Certain products may be specially sourced, configured, or manufactured according to customer requirements.

Special-order products may be subject to different lead times, payment terms, and return conditions.

How long does it take to receive a quotation?

Quotation times depend on the product and the complexity of the request.

Standard product inquiries can often be processed quickly, while special-order or technically complex requirements may require additional review.

How long is a quotation valid?

The validity period will normally be stated on the quotation.

Pricing may be affected by supplier pricing, freight costs, currency fluctuations, availability, and other market conditions.

Are prices inclusive of shipping?

Unless specifically stated, product prices may not include shipping, freight, customs duties, taxes, or other delivery-related charges.

Any applicable charges will be shown separately where possible.

Do you ship internationally?

ACL ENGINEERING TECH SOLUTIONS can support customers in different locations, subject to product availability, shipping restrictions, and destination requirements.

Please provide your full delivery location when requesting a quotation so that freight options can be reviewed.

What payment methods do you accept?

Available payment methods and payment terms will be confirmed on the quotation or invoice.

Some special-order items may require full or partial payment before processing.

Can I change my order after placing it?

Please contact us immediately if you need to make changes to an order.

Changes may not always be possible once an order has been processed, dispatched, manufactured, or specially sourced.

What happens if my item arrives damaged?

Please contact OMRON TECH as soon as possible and provide details of the damage along with photos of the product and packaging.

Claims should be submitted in accordance with our Returns & Refund Policy.

Can I return an unwanted product?

Eligible products may be returned subject to our return conditions.

Special-order, custom, installed, used, or non-resellable products may not be eligible for return.

Please review our Returns & Refund Policy before returning any product.

Do your products come with a warranty?

Warranty coverage depends on the individual product, manufacturer, and supply agreement.

Where applicable, warranty details will be provided in the quotation, product documentation, or order confirmation.

Can you provide technical assistance before I order?

Yes. ACL ENGINEERING TECH SOLUTIONS can review product requirements, operating conditions, specifications, and available technical information to assist with product selection.

What information is most important when requesting a pump quotation?

For pump inquiries, please provide where available:

  • Required flow rate

  • Total head or pressure

  • Fluid type

  • Temperature

  • Viscosity

  • Solids content

  • Suction conditions

  • Material requirements

  • Motor specifications

  • Existing pump model

What information is most important when requesting a valve quotation?

For valve inquiries, please provide where available:

  • Valve type

  • Line size

  • Pressure rating

  • Temperature

  • Process media

  • Material

  • Connection type

  • Manual or actuated operation

  • Actuator requirements

  • Existing valve model or specification

Need Further Assistance?

If your question is not answered above, please contact ACL ENGINEERING TECH SOLUTIONS.

Our team will be happy to assist with your quotation, product inquiry, technical requirement, order, or delivery question.

ACL ENGINEERING TECH SOLUTIONS
Pumps, Valves & Process Equipment